{"id":71,"date":"2021-08-16T02:19:19","date_gmt":"2021-08-16T02:19:19","guid":{"rendered":"https:\/\/quecst.qcri.org\/blog\/?p=71"},"modified":"2021-08-16T02:19:19","modified_gmt":"2021-08-16T02:19:19","slug":"comparing-persona-analytics-and-social-media-analytics-for-a-user-centric-task-using-eye-tracking-and-think-aloud","status":"publish","type":"post","link":"https:\/\/acua.qcri.org\/blog\/comparing-persona-analytics-and-social-media-analytics-for-a-user-centric-task-using-eye-tracking-and-think-aloud\/","title":{"rendered":"Comparing Persona Analytics and Social Media Analytics for a User-Centric Task Using Eye-Tracking and Think-Aloud"},"content":{"rendered":"<figure id=\"attachment_72\" aria-describedby=\"caption-attachment-72\" style=\"width: 300px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-72\" src=\"https:\/\/quecst.qcri.org\/blog\/wp-content\/uploads\/2021\/08\/stock09-300x164.jpg\" alt=\"Comparing Persona Analytics and Social Media Analytics for a User-Centric Task Using Eye-Tracking and Think-Aloud\" width=\"300\" height=\"164\" srcset=\"https:\/\/acua.qcri.org\/blog\/wp-content\/uploads\/2021\/08\/stock09-300x164.jpg 300w, https:\/\/acua.qcri.org\/blog\/wp-content\/uploads\/2021\/08\/stock09.jpg 715w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-72\" class=\"wp-caption-text\"><a href=\"http:\/\/www.bernardjjansen.com\/uploads\/2\/4\/1\/8\/24188166\/persona_analytics_chitaly21.pdf\" target=\"_blank\" rel=\"noopener\">Comparing Persona Analytics and Social Media Analytics for a User-Centric Task Using Eye-Tracking and Think-Aloud<\/a><\/figcaption><\/figure>\n<p>We compare a data-driven persona system and an analytics system for efficiency and effectiveness for a user identification task.<\/p>\n<p>Findings from the 34-participant experiment show that the data-driven persona system affords faster task completion, is easier for users to engage with, and provides better user identification accuracy.<\/p>\n<p>Eye-tracking data indicates that the participants focus most of their attention on the persona content while focusing more on navigation features when using the analytics system.<\/p>\n<p>The combined results provide empirical support for the use of data-driven personas for a user identification task, which we surmise to be a result of the persona system following a user-centered design paradigm instead of an information-centered paradigm.<\/p>\n<p>That analytics system afforded capabilities and insights that the persona system did not suggest that the triangulation of features may lead to a better overall user understanding.<\/p>\n<p>Salminen, J., Sercan, S., Jung, S.G., and\u00a0Jansen, B. J.\u00a0(2021)\u00a0<a href=\"http:\/\/www.bernardjjansen.com\/uploads\/2\/4\/1\/8\/24188166\/persona_analytics_chitaly21.pdf\" target=\"_blank\" rel=\"noopener\">Comparing Persona Analytics and Social Media Analytics for a User-Centric Task Using Eye-Tracking and Think-Aloud<\/a>. CHItaly2021, 11-13 July 2021, Remote via Internet &amp;\u00a0\u200bBozen-Bolzano, Italy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We compare a data-driven persona system and an analytics system for efficiency and effectiveness for a user identification task. Findings from the 34-participant experiment show that the data-driven persona system affords faster task completion, is easier for users to engage with, and provides better user identification accuracy. Eye-tracking data indicates that the participants focus most&hellip; <a class=\"more-link\" href=\"https:\/\/acua.qcri.org\/blog\/comparing-persona-analytics-and-social-media-analytics-for-a-user-centric-task-using-eye-tracking-and-think-aloud\/\">Continue reading <span class=\"screen-reader-text\">Comparing Persona Analytics and Social Media Analytics for a User-Centric Task Using Eye-Tracking and Think-Aloud<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Comparing Persona Analytics and Social Media Analytics for a User-Centric Task Using Eye-Tracking and Think-Aloud - Team Acua<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acua.qcri.org\/blog\/comparing-persona-analytics-and-social-media-analytics-for-a-user-centric-task-using-eye-tracking-and-think-aloud\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comparing Persona Analytics and Social Media Analytics for a User-Centric Task Using Eye-Tracking and Think-Aloud - Team Acua\" \/>\n<meta property=\"og:description\" content=\"We compare a data-driven persona system and an analytics system for efficiency and effectiveness for a user identification task. Findings from the 34-participant experiment show that the data-driven persona system affords faster task completion, is easier for users to engage with, and provides better user identification accuracy. 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