Formulating short-form advertising messages with little ad content that work and choosing high-performing channels to disseminate them are persistent challenges in multichannel marketing. Drawing on the persuasive systems design (PSD) model, we experimented with 33,848 actual customers of an international telecom company. In a real-life setting, we compared the effectiveness of three persuasion strategies (rational, emotional, and social) tested…… Continue reading Interested in Short Form Advertising?
Tag: user studies
Forecasting the Nearly Unforecastable: Why Aren’t Airline Bookings Adhering to the Prediction Algorithm?
Using 27 million flight bookings for 2 years from a major international airline company, we built a Next Likely Destination model to ascertain customers’ next flight booking. The resulting model achieves an 89% predictive accuracy using historical data. A unique aspect of the model is the incorporation of self-competence, where the model defers when it…… Continue reading Forecasting the Nearly Unforecastable: Why Aren’t Airline Bookings Adhering to the Prediction Algorithm?